Last Wednesday I got a call from the caregiver that Mary was having trouble breathing. Off to the ER where she was diagnosed with bronchitis and given antibiotics. Since then, we’ve been using the suction machine to clear secretions.
Sunday night, she woke up in the middle of the night with a lot of mucus buildup. I woke the caregiver up to help. Two hours later we had it cleared enough for her to fall back to sleep.
We finally made it home about 3 hours after my last post, 8:30 on Wednesday morning. She stayed in bed all day, sleeping, resting and watching tv. I got a couple of hours of sleep. Thursday morning, the caregiver and I got the hoyer sling under Mary just before 7:30am in case she wanted to get up later since I would be alone with her all day. She was still tired a feeling a little congested. As the morning passed, she started to feel more sinus congestion and complained that it felt like mucus was building up in her throat again.She said she thought she had a cold.
I called the ALS clinic and explained what had been happening. We were told we had done all we could do at home, and that it was time to make a decision. Mary told the clinic nurse to get things going for the tracheotomy. I started packing up everything we might need for the next few days, and arranged to have the cat and dog boarded at our vet’s. The paramedics and ambulance arrived and we loaded Mary up. I took all our bags in the car, stopping to drop off the animals, and followed them in to downtown Portland.
The ambulance arrived about 15 or 20 minutes before I did, and apparently there was quite a bit of confusion. They took her to ER, which was the plan, but the ER sent her up to Short Stay saying she was scheduled for a procedure.
After tossing her around a bit, they sent her back down to the ER. One of the paramedics called me as I was parking to let me know about the runaround (his word!) and which room in the ER she was in. I walked into the room to see a nurse and an xray tech trying to pick her up to slide an xray film behind her, with her head falling off to the side. I ran in and stopped them, explaining how to move her and how to position the film without hurting her any further. After that got taken care of, they took some labs and started an IV. The nurse said it would be half an hour or so before results came in, so I ran to the cafeteria to get some food to bring back. When I got back to the room no more than 10 minutes later, Mary said that a doctor had been by and talked about the surgery and that he would see her tomorrow at noon. What doctor? No idea. He didn’t talk to the ER doctor or chart any notes. Mary didn’t remember most of what he had said, but she thought he said he was the ENT surgeon. She and the nurse had both asked him to wait for me to get back, but he was apparently in a hurry. Finally, they got her admitted and sent her up to the respiratory care unit.
I went over her medication list a second time, explaining what she was currently taking, asked for a kangaroo pump and formula and some scds for her legs. Hours later, we had the feeding bags, but still no pump or formula. Then we got the pump but the hospital apparently didn’t have any of the formula she is using. They also didn’t have one prescription she needed. By this time, I was fuming at the lack of coordination and communication. Fine. I ran to the car and grabbed the case of formula and prescriptions I had brought. It was after 11pm by the time Mary got some nutrition, and she would be cut off pre-surgery at about 12:30am. She got the meds I had brought, and I asked the nurse to put them in the fridge since the ice packs were now getting warm. Finally around 3am, we both tried to sleep.
CNA Morgan came to the hospital Friday morning, and helped out as we waited for them to take her to surgery. We went round and round with the staff about where Mary would be going after the surgery. First it was ICU, then it would depend on the surgeon and pulmonologist. Then if she was in ICU I wouldn’t be able to stay overnight. Um, just how were they planning to communicate with her? No, she can’t use the call bell. She won’t be able to speak or cry out. She won’t be able to throw something. My blood pressure was rising again.
I refused to sign the procedure consent until I spoke with the surgeon, whom they finally got on the phone. After speaking with him, I said I needed to speak with the anesthesiologist before signing the form, because of Mary’s multiple allergies. I was assured she would be returning to the same room, so off we went downstairs. Hurry up and wait. That nurse came in. AGAIN I went over the meds and allergy list. No I hadn’t signed the release yet. The surgeon came in. No I hadn’t signed the release yet. Yes, I know you’re waiting. Oh, so they changed anesthesiologists last minute? I told Mary “good thing I hadn’t signed yet!” and she nodded. The new anesthesiologist came in. We talked, He actually listened. He answered questions. I signed the form. The pulmonologist assured me she would be going back to her previous room in the Respiratory Care unit and said they would come and get me when she went into recovery so I could help them communicate with her.
When they took Mary for the surgery, Morgan and I went up to her room to put something with her things, and the room had been cleared out. I was furious! We went to the nurses’ station and said she was supposed to be coming back. A very rude nurse replied, “no she’s going to ICU”. I explained that the doctors had all said if there were no complications they didn’t see a need for her to go to ICU. “Well, we don’t have a bed for her now” So where’s all her things (and mine)? Already in ICU. Where I can’t get to them. I was soooooo angry. Morgan and I went down to the cafeteria to grab a quick bite, then went back up to the waiting area. It was less than an hour before my pager went off and I was in a consultation room waiting for the surgeon. The surgeon said it went very well, then explained that apparently the hospital has a policy that all new trach patients go to ICU for at least the first 24 hours. I asked if I could go see her in recovery and she said she was already on her way up to ICU and I could see her as soon as they got her settled.
Why couldn’t someone have just told us outright at the beginning that she would be going to ICU?
None of the equipment that we had fought to get the night before made it to ICU, so once again we had to wait for the Kangaroo Joey pump for her tube feedings, the scds for her legs, formula (which surprise! they DID have in the hospital!) Sitting on a table in her room were all the meds I had told hospital personnel three times already that she wasn’t currently taking. I asked if they had brought her prescription from the refrigerator. That started a 12-hour hunt that had a pharmacist going through every med fridge in the hospital. We ended up giving Mary an alternative that the pharmacist found. They did eventually find it in the ward she had been in. A nurse went to get something out of their lunchroom fridge and saw a prescription in there. Not sure who put it in the wrong fridge, but thankfully they found it!